Frequently Asked Questions
Do you offer free shipping?
Yes! We offer free standard shipping on all orders to Australia and New Zealand.
What is your return policy?
We offer a 30-day hassle-free return policy from the date of delivery. If you or your child are not completely delighted, you can return the microscope for a full refund.
What is the magnification power, and is it suitable for beginners?
The microscope offers 1000X magnification. It’s specifically designed for beginners—with a simple focus wheel and one-button operation, it’s perfect for kids and students.
How do I charge the microscope, and how long does the battery last?
It charges via the included USB cable. A full charge provides approximately 4-5 hours of continuous use, making it perfect for long explorations.
Is the screen built-in, or do I need a smartphone?
It features a built-in 2.0" LCD screen. No smartphone or app is needed—everything is displayed directly on the device for instant, easy viewing.
What age group is this microscope designed for?
It is ideally suited for children aged 6 and up. Its durable, ergonomic design is made for small hands, and its simple operation fosters independent discovery.